FAQs

How can I contact the Redzone Frames Team?

You can email us at info@redzoneframes.com where our customer service team will happily answer any questions.

Do you ship worldwide?

Yes we have international shipping. 

Where do you ship from?

Our products are packaged by our top of the line handling team so your order is ensured perfect condition no matter how far they go

Primarily we ship from fulfillment centers in the United Sates, Eastern Asia and Western Europe.

Can I change or cancel my order?

As we aim to process orders as fast as possible you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. 

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you have a guaranteed 90 day warranty for a full refund. 

Shipping Info

We offer fast & high quality shipping worldwide! Orders are processed within 24-48 hours. It will take 3-5 days to produce your order. Shipping will be 7-15 business days with delivery time varying by location.